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Shipping & Pricing


We are now offering FREE SHIPPING TO NEW ZEALAND on all order and FREE SHIPPING TO AUSTRALIA on orders over $150! 

If you would like to ship to a different destination than those above please call our friendly Customer Service team on +64 (0) 6 304 7045.


Stock permitting, we AIM to dispatch all orders placed by 2pm (NZT) Monday to Friday (excludes public holidays).

Destination Delivery Method
Approx Delivery Time Price
New Zealand Courier Post 1 - 3 days FREE
Australia Australian Post 3 - 5 days Free over $150 otherwise $9.50
Worldwide New Zealand Post 5 - 10 days from $30.00

You will receive a tracking email as soon as the courier has collected it from our warehouse - which means it is on it's way to you!


The recipient is responsible for any import duties and taxes in the destination country. We are unable to advise what these are, as each country has different rates and thresholds based on the value of your order. Please contact your local customs office for more information. OR see if there is a local supplier in your region.

  • All orders are shipped from our warehouse in Greytown, New Zealand
  • All orders are couriered with a 'sign for delivery' service. Please note on your order comments if you give authority to leave
  • Please allow an extra 1-3 days during peak times e.g. Christmas, sales, promotions etc.
  • In the unlikely event that an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it arrives back in stock.
  • Delivery times are not guaranteed and once your order has been dispatched, delays and lost parcels can occur. In the event of prolonged delays and non-delivery please contact us so that we can help resolve this for you.
  • PO Box deliveries are sent using a non-signature required service and may take 2-3 extra days for delivery for NZ and up to 3 weeks for international.
  • As you will understand, we reserve the right to hold any order for suspected fraud.
  • We reserve the right to increase delivery charges for larger orders or for certain countries. If this is the case we will contact you before shipping to confirm these charges.
  • Any duty or tax charges imposed by customs are the customers/recipients responsibility.
  • International deliveries may take up to 10 working days to arrive and up to 20 working days at peak times of the year.

Need some assistance? Please don't hesitate to contact us for any questions or queries that you may have.

Live Chat

AU: 1800 643 056